Shipping Policy
Updated on December 18th, 2022
For Formovie’s shipping policy, please read the following regulations carefully and pay extra attention to any bold, slashed or red marked areas.
Regions and Dates
Formovie supports addresses in the UAE, Oman, Bahrain, Kuwait, Saudi Arabia & Qatar. After you complete your payment, it will take 1-3 business days to process your order before shipping begins.
Formovie has set up a local warehouse in the UAE from where we cater to the above-mentioned locations
We are unable to ship to PO Box and military addresses.
Costs
UAE: For Orders originating and to be delivered within the UAE, shipping is free on all orders above 4000 AED. For orders under 4000 AED a shipping fee will be applied of 200 AED
Other Locations: Oman, Kuwait, Saudi Arabia & Qatar. A delivery cost applies regardless of order value. This cost will be based on the courier, insurance and handling fees
Shipping Note
Formovie may cancel your order without cause prior to the start of shipping, but we will explain the reason to you.
If you purchase two or more products on the site, your package may be shipped in two or more packages from different warehouses or different locations, which means you may not receive them at the same time.
You may contact Formovie to modify or cancel your order before it begins shipping. Once an order has shipped, Formovie does not accept any changes. Shipping charges are not refundable under any circumstances.
If you request a change in the shipping address of your order, we may ask you to present a document that proves your identity.
Once your order has begun shipping, we will notify you of the carrier and its tracking number that you can use to track your package.
When the package is received, please confirm that there is no shipping damage before you sign for it. For the loss and damage to the package in transit, please report to the shipping company and ask for compensation. We will actively provide you with assistance.
If you have any questions, please contact service@formovie.ae